What We Collect and Why It Matters
When you open an account, we collect the details you enter — your name, contact information, and the wallet identifiers you use for deposits and withdrawals via bKash, Nagad, or Rocket. These are necessary to verify your identity, process your transactions, and keep your account secure.
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We also collect session data: pages visited, games opened, and device type. This helps us identify errors, improve load times on mobile, and ensure the account experience works correctly across Android and iOS. Payment transaction records — including amounts sent through Nagad or Rocket and the
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timestamps attached — are retained for the period required by our operational and audit obligations. We do not store your bKash PIN or any mobile wallet authentication credential; those remain solely within your wallet app. Behavioural data such as game session length is processed in aggregate
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form only and is never linked back to you individually when shared externally. You can request a copy of the personal data we hold on your account at any time by contacting our support team. Availability of this service and the exact legal basis for processing
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depends on your local law and the eligible region your account is registered under.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.